Why We Create

Real people.
Their own words.

Where every video starts

Great stories are not invented, they are found

Every organization has something it needs people to understand. The hard part is making it stick.

Think of the last video that stayed with you. You likely can’t recall one statistic from it. But you can still picture the person in it. Maybe they changed how you see an issue. They are probably why you trust the organization behind it.

Ms. Herrera reads a book on her couch while Carlos Javier Sanchez records her with a camera on a shoulder rig in her living room.
Ms. Herrera reads a book on her couch at home as Carlos Javier films her for her City of San Antonio Home Rehab Program story.

Find the one person

Our NPower videos usually follow a graduate. Our SAMMinistries videos follow clients through their own Journeys of Hope. Different lives. Same arc. Something was hard, and something changed. Everything else in the video is built around that one person.

  1. Ms. Herrera talks about her home in her dining room, surrounded by family photos.
    01Someone realA name, a face, and something to lose.
  2. Ms. Herrera laughs as she shows her renovated bathroom.
    02The hard partA lost job, a house that needs work, a closed door.
  3. Ms. Herrera stands on the front porch of her home in a red sweater, one hand on the railing.
    03Changed for goodLife looks different now, and your organization helped.

Ms. Herrera’s smile means more because you saw the walk-in shower.

Three frames trace Ms. Herrera’s story in the City of San Antonio Home Rehab Program video. Watch her story

Where your numbers belong

Bexar Branches Alliance wanted to move its audience in a way a PowerPoint full of numbers can’t. Numbers tell people how much. A person on screen shows them why it matters.

The story carries your message. Without it, your numbers have nothing to ride on. In the City of San Antonio apprenticeship series, the people come first. The invitation for employers to start their own registered programs comes after. That closing invitation is where your results, your mission, and your plans belong. There, they work as proof.

Carlos Javier Sanchez, with a camera on a shoulder rig, films volunteers in Canopy NISD shirts at a tree planting.
Carlos Javier of pixelreflex MEDIA films Bexar Branches Alliance volunteers in Canopy NISD shirts at a tree planting. Watch their story

People act for someone they know. So let donors, students, and employers meet the people you serve.

Anju, a SAMMinistries client, smiling at the camera

Anju, a SAMMinistries client, smiles at the camera in a frame from “Anju’s Journey of Hope,” the video pixelreflex MEDIA made for the SAMMinistries annual gala. Watch her story

It starts before the shoot. Steffi Ockenfels, our CEO and executive producer, talks with each person we plan to interview. No crew, no lights, just a conversation. So on shoot day, they are talking with someone they already know. They relax, and they do nearly all the talking.

Before your interview: a guide to send to the people on camera.

In an NPower alumni story, the graduate tells it. The sign-up link comes in the closing seconds. By then, viewers can picture themselves in that graduate’s place. A donor video works the same way. The person carries the story, and the ask comes last.

Their work has resulted in over $250,000 in grants and donations for our organization, helping us save countless lives.

Rebecca MayberryFormer Executive Director, San Antonio Pets Alive!

Why we create

We make videos because people remember people. A good video does more than pass along information. It lets your audience meet someone, and that changes how they see your work.

Watch a room when a story lands. A gala ballroom goes quiet. A hiring manager puts her phone down. A board member reaches for a pen. Every one of them has just been moved by someone they met on screen.

Few people keep that feeling to themselves. They forward the video. They tell a friend. They show their team. Strangers leave a little closer than they came.

Finding the person who carries your story. That is our happy place, and that is why we create.

Their videography skills have elevated our outreach efforts, breathing life into our mission and inspiring others to join our cause.

Amir SamandiExecutive Director and Founder, Students of Service
Steffi Ockenfels talks with Ms. Herrera on her couch while Carlos Javier Sanchez and cinematographer Max set up a shot, reflected in the mirror above them
Reflected in the mirror, pixelreflex MEDIA director Carlos Javier and cinematographer Max set up a shot as Steffi Ockenfels visits with Ms. Herrera between takes at her home. Watch Ms. Herrera’s story

Who you’ll work with

pixelreflex MEDIA is a Latino-owned and woman-led company based in San Antonio, Texas.

Carlos Javier Sanchez and Steffi Ockenfels are the principals of pixelreflex MEDIA, and they lead every project. For each production they bring in a trusted team of experienced directors of photography, camera operators, gaffers, sound engineers and production crew, sized to the story, from a single director-cinematographer to a crew of four or more.

Steffi Ockenfels, CEO and executive producer of pixelreflex MEDIA, smiling in a red patterned blouse.
Steffi OckenfelsSteffi Ockenfels is our CEO and executive producer. She brings more than 20 years of marketing and communications experience with municipal utilities, schools and nonprofits. She has built lasting partnerships with academic institutions, public agencies and businesses. She pairs creative vision with precise project management and guides every project from first idea to final delivery. Before each shoot, she gets to know the people we will interview. She holds an MBA in marketing from Regis University and an MPA in nonprofit management from UTSA.
Carlos Javier Sanchez, founder and chief creative officer of pixelreflex MEDIA, in a black and white portrait.
Carlos Javier SanchezCarlos Javier Sanchez is our founder and chief creative officer. He is a content director with 25 years in documentary filmmaking and photojournalism. He was part of the team of record for photography and video for NASA during STS-114, Space Shuttle Discovery’s Return to Flight mission. He makes sure every frame serves the story. He holds a bachelor’s degree in documentary filmmaking from The Evergreen State College and a Master of Communication (MC), with an emphasis in content strategy, from the University of Washington.
Steffi Ockenfels, executive producer at pixelreflex MEDIA, smiles from her seat on set with a pen and notes in hand.
Steffi OckenfelsExecutive Producer

Contact Steffi

Let’s find your story together

Tell us what you’re looking for. We’ll reach out within one business day.